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Telecare Consultant - part time

Location: Windsor, South East

Pay: £13,464 per annum

Sector: Commercial

Job Type: Permanent

Date Added: 26-10-2018

Expiry Date: 30-11-2018


The gap personnel group are acting as an Employment Agency.

gap Personnel are recruiting for a Telecare Consultant to join our client, an established and growing provider of Telecare services. The role is working 3 days a week (22.5 hours) plus Saturdays on a 1:4 rota. The successful candidate will need to live in Windsor, Wycombe, Wokingham or the Chilterns. Role overview: The successful Telecare Consultant provide a service in customers’ homes, demonstrating and installing personal alarms, fall detectors, key safes, and other products, safely and securely. This role would suit someone with an empathetic nature, who is able to work unsupervised and has a passion for delivering high quality customer service. Previous sales and/or installation experience would be desirable, as would good IT skills. One to one demonstration skills would also be a useful asset for this role. As a Telecare Consultant you will: ? Visit customers on pre-arranged appointments to diagnose faults and to provide customer support on ? site, post installation, plus undertake preventative maintenance calls. ? Triage faulty units providing onsite root cause analysis and, where possible, fix the problem through ? technical knowledge. ? Convert enquiries to sales to meet sales targets ? Contribute to the development of additional marketing opportunities. ? Maintain up to date knowledge of all company products, services, procedures & technical data. Essential Skills: • Good standard of education at GCSE level or equivalent. • Ability to use electrical tools as and when required. • Good knowledge of Windsor, Wycombe, Wokingham or the Chilterns • Excellent communication skills This position will be field based and as there will be travel involved with the role, you will need your own transport and hold a clean, valid driving licence. This role will be subject to an Enhanced DBS Check Salary: £13,464 per annum (£22,440 pro rata) plus car allowance of £270 per month (£450 pro rata). There will be a payment of £86.70 for each Saturday worked.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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