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Key Account Manager

Location: Yeovil , South West

Pay: £20,000 per annum

Sector: Commercial

Job Type: Permanent

Date Added: 09-11-2018

Expiry Date: 30-11-2018

Vacancy ID: RG_KAM


The gap personnel group are acting as an Employment Agency.

gap personnel are currently recruiting for a Business Development & Key Account Manager to work for a global manufacturing and distribution company based in Yeovil, Somerset. The annual basic salary is £20,000pa. A growth based bonus and brand based bonus available to give you an OTE of £30,000pa. The working hours are 40 per week – Monday to Friday 8.30am to 5.30pm with an unpaid one hour lunch break. The Business Development Department works to improve an organisation’s market position and achieve financial growth. The Business Development Key Account Manager role is to oversee the relationships of Business Developments most important customers. Responsible for obtaining and maintaining long term key customers by understanding their requirements. The ideal candidate will be apt in building strong relationships with strategic customers and to be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. Job Purpose Work towards individual, departmental and business targets and objectives. Developing trust relationships with a portfolio of major customers to ensure they do not turn to the competition by presenting products, offers and services to customers through excellent communication and listening skills. Acquiring a thorough understanding of key customer needs and requirements. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Serve as the link of communication between key customers and internal teams. Ensure customer resolution and handle complaints to achieve total customer satisfaction. Play an integral part in generating new sales that will turn into long-lasting relationships. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Executing excellence and call objectives when working through call cycles with the aim to develop your existing customers and customer retention. Work with technical staff and other internal colleagues to meet customer needs. Understand the company’s goal and purpose so that it will continually enhance the company’s performance. Skills required: Managing Oneself: the ability to achieve performance through personal organisation, showing self confidence in own skills, abilities and capability and a positive attitude. Achievement Drive: the drive, focus and tenacity to achieve quality performance and to achieve targets, objectives and goals to the highest standard. Communication: the ability to receive, understand and convey information. Understand-Adapt-Communicate. Customer focus: irrespective of sector, a strong customer focus and an understanding of customer needs plays an important part in winning business. Building relationships: the ability to instigate and maintain strong, productive relationships with a whole network of connections is essential. Tenacity and persistence: the ability to overcome rejection and the determination to tackle obstacles head-on. Flexibility and innovation: flexible approach and are prepared to adapt and innovate. Goal-driven and realistic: forecast realistic targets and will thrive in a results-driven environment. Business and Market Acumen. Benefits include: Holidays: 20 days increasing by one day for every complete year to a maximum of 25 days Pension: As per current Government regulations for a work place pension Benefit: Life cover of 4 times annual salary If you would like to apply please send your cv asap to rebecca.griffiths@gap-personnel.com or call her on 07711006738.



The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.




For more information on this vacancy, please contact Rebecca Griffiths on 01392 273665.

Alternatively, you can email your cv to Rebecca at Rebecca.Griffiths@gap-personnel.com
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